Video: Get more feedback!

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Written by  Gail J. Cohen Posted Date: May 03, 2010
Editor Gail Cohen discusses why law firms are not using client satisfaction surveys as often as they should and other highlights from the May issue of Canadian Lawyer. click here to view video

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0 # Erik Magraken 2010-05-03 06:28
I recently added a client satisfaction survey to my blog and have found it very useful.

http://bc-injury-law.com/blog/

It's always great to receive positive feedback from clients. If the feedback is critical it is an opportunity to improve my services, one which I wouldn't have if I wasn't open to client feedback.

This is something more lawyers should consider.

Yours truly,

Erik Magraken
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